How to configure Twilio to capture incoming messages

You need to add some configuration in Twilio in order to use:

The steps vary slightly depending on whether you're setting up a phone number or Messaging Service.

Phone Number Configuration

Go to the phone number configuration in Twilio, select the phone number, and then add the following under "Messaging":


The URL display above is "".

Messaging Service Configuration

Go to the Messaging Services configuration in Twilio, select the Messaging Service, and then add the following under "Inbound Settings":


The URL display above is "".

When a contact sends a message to the number or Messaging Service it will be displayed in the Activity Feed:


Have more questions? Submit a request