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Popular articles
Configure your custom email domain
Contacts can only be sent an email once by default
Can I re-use an existing email?
Add personalization variables
Email permission FAQ
Create, send and manage emails
Create and send emails
View and manage existing emails
Import an HTML email template
Make your HTML email editable
Download sample HTML email templates
Custom HTML email template troubleshooting
Key concepts
Contacts can only be sent an email once by default
Can I re-use an existing email?
How can I send emails on specific times and dates?
What is the difference between the Advanced Editor and Basic Editor?
Policies and deliverability
Email acceptable use policy
Email deliverability and performance FAQ
What is a dedicated IP and how to do I purchase one?
How does Autopilot handle soft and hard bounces?
Configure a custom email domain
Configure your custom email domain
Troubleshoot custom email domain errors
Does Autopilot support multiple custom domains per account?
Email personalization
Add personalization variables
Use fallbacks (i.e. defaults) in personalization variables
Customize 'From Name', 'From Email' and 'Reply-to Email'
Add and customize links
Customize email unsubscribe link
CC or BCC an email
Advanced email personalization
Personalize emails with Liquid, RSS and JSON fetch (Beta)
Manage email permission
Email permission FAQ
Sync email permission with Salesforce
Specify email permission when importing contacts
Email sunset policy
Internal email
How do I send internal "notification" emails to my team?
Transactional email
What is transactional email?
How does transactional email work?
Do I have to use an unsubscribe link in my transactional emails?
Reply tracking
How does email reply tracking work?
Tips and tricks
What is an email deferral?
How do I attach a file to my email?
Can I embed a video in an email?
How does Autopilot track email opens?
Why won't my email publish?
What does the "move CSS inline" option do?
Browse categories
Getting started videos
Dashboard
Tracking Code
Forms
Contacts
Journeys
Shapes
Email
Insights and Reports
Salesforce
API and Zapier
Segment
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