This trigger adds a contact to a Journey when they are unsubscribed from a Mailchimp audience (previously referred to by Mailchimp as a "list").
To use this trigger you need to connect to Mailchimp in Settings. Once connected, you could create a Journey such as this one:
As demonstrated above, we recommend connecting this trigger to the:
- Remove from List action, so the contact is removed from the related Autopilot list; and
- Send Notification action, to alert your team via email or Slack when a contact unsubscribes.
We also recommend using the Subscribed to Mailchimp Audience trigger to add contacts to your related lists in Autopilot when they subscribe in Mailchimp.
How do I unsubscribe an Autopilot contact from all emails when they are removed from a Mailchimp audience?
Connect the trigger to the Update Field action and configure it like so:
Which Mailchimp fields will be sent to Autopilot?
When a contact is added or updated via this trigger the following Mailchimp fields will be automatically sent to Autopilot:
- First name
- Last name
- Street address
- Phone number
If I unsubscribe a contact from an audience via Mailchimp's API, will they enter my Autopilot Journey via this trigger?