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Problem loading Journey and how to resolve

You may have reached this article because you were shown the following alert:

As a first step, please let us know this happened to you. Please include what you were doing when it started (if you remember) and a screenshot of the browser console if possible. 

Next, to avoid the problem please either:

  • hold the "shift" key and click refresh in your browser to re-load Autopilot; or
  • clear your browser's cache and re-load Autopilot.