This trigger adds a contact to a Journey if a particular field meets your criteria.
Both new and existing contacts that meet your criteria are eligible. For example, if you configured the trigger as follows:
- any new contact added with "Nurture" in the Lead Status field will enter the Journey; and
- any existing contact who has their Lead Status field changed to "Nurture" will enter the Journey.
What are the differences between this trigger and the Salesforce Field Changed Trigger?
The first difference between this trigger and the Salesforce Field Changed trigger is that the Salesforce trigger queries Salesforce directly (which may be more convenient if you’re a heavy Salesforce user, and don’t want to map all of your fields to Autopilot).
The second difference is that the Salesforce trigger will only add existing contacts who meet your criteria after being modified. In other words, it will not add new contacts who meet your criteria to the Journey. If you'd like to do the latter, please map your Salesforce fields to Autopilot’s fields and use the Field Match trigger.
Does this trigger support date operations?
No, not currently. If you'd like to trigger a Journey based on a date field, please use a Smart Segment Trigger instead.