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How to configure Twilio to capture incoming messages

You need to add some configuration in Twilio in order to use:

The steps vary slightly depending on whether you're setting up a phone number or Messaging Service.

Phone Number Configuration

Go to the phone number configuration in Twilio, select the phone number, and then add the following under "Messaging":


The URL displayed above is "".

Messaging Service Configuration

Go to the Messaging Services configuration in Twilio, select a Messaging Service, "Integration", "Send a webhook", and then add the following under "Request URL":



The URL displayed above is "".

When a contact sends a message to the number or Messaging Service it will be displayed in the Activity Feed: